Customer parcels
Discuss sending a packed order from your business to its recipient.
From your door to theirs.
Arrange collection and delivery for your parcels. Share the pickup and drop-off locations with our team to discuss your requirement.
THE SERVICE
One collection. A clear destination.
Door-to-door delivery brings the collection and destination into one conversation. Whether you are sending a parcel to a customer or arranging a handover between two addresses, start with the details of both locations. Quick Express can then discuss the route, collection arrangements and the delivery requirement with you.
Good preparation makes the handover easier. Pack the contents securely, provide an accurate recipient number and mention building access instructions. If the parcel needs special handling, describe that before a booking is agreed so the team can confirm whether the request can be accommodated.
Enquire about this serviceBUILT AROUND YOUR REQUIREMENT
A useful place to start.
Address-to-address handovers
Share both locations and the contact person at each end.
Planned collections
Tell us when the parcel will be ready and any access restrictions.
YOUR ENQUIRY CHECKLISTHave the details?
Have the details?
Let’s talk.
Gather these essentials so the team can understand your requirement and discuss the next steps.
- 01Pickup and drop-off addresses
- 02Parcel quantity, size and contents
- 03Preferred collection date and contact details
ARRANGING YOUR SERVICEFrom enquiry
From enquiry
to an agreed plan.
Describe the parcel
Share the quantity, dimensions, contents and any handling needs.
Agree the collection
Confirm the pickup address, contact number and availability.
Confirm the destination
Check the recipient details, delivery arrangements and agreed charges.
A LITTLE CLARITYGood questions.
Good questions.
Useful answers.
What information should I send first?
Send the collection and delivery addresses, parcel quantity and size, and the preferred date. Include a contact number for both locations.
Can I request a specific delivery time?
Share your preferred timing when you enquire. The team will confirm what is available for your route before you book.
How should I prepare the parcel?
Use packaging appropriate to the contents, secure the parcel and provide clear recipient details. Discuss unusual, fragile or restricted items before arranging collection.
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