01Identify what is moving
Describe the goods or vehicle you want to discuss. Include the quantity and any dimensions or weight you already have. For a vehicle, share the basic vehicle details.
If photographs or additional descriptions would help explain the enquiry, ask the team which details they need before sending them.
02Define the journey
State the proposed origin and destination as clearly as possible. Mention whether the locations are confirmed or whether you are still considering alternatives.
A destination in an enquiry does not confirm that a route is available. Ask the team to confirm suitability for the locations you have in mind.
03Discuss timing and scope
Share your preferred timeframe and any relevant constraints. Ask what the proposed scope includes, which details remain open and what information is required next.
The website does not list fixed shipping times or prices. Discuss these directly for your particular enquiry.
04Clarify the next steps
Ask the team about the information or documentation relevant to your shipment and how arrangements would be confirmed. Keep the answers with your enquiry details.
This guide helps you prepare a conversation. Requirements can vary, so confirm the details of your own shipment before making arrangements.